Frequently Asked Questions
Everything you need to know before choosing your crystal.
General
What is Lumina Quartz?
Lumina Quartz is a crystal jewelry brand designed to support intention, balance, and everyday rituals.
Are your crystals natural?
Yes. All our crystals are 100% natural. We do not sell synthetic, dyed, or heat-treated stones.
Where do your crystals come from?
Our crystals are sourced from Donghai, China — known as the crystal capital of the world.
Product
What size are the beads?
Most bracelets use 8mm beads — ideal for daily wear and comfort.
Will it fit my wrist?
Our bracelets are made with stretch cord and fit most adult wrists (approximately 17–19cm).
Can I wear it every day?
Yes. Our bracelets are designed for daily wear, but we recommend removing them during intense activity or water exposure.
Shipping & Returns
How long does shipping take?
Standard shipping typically takes 7–15 business days depending on your location.
What if I don’t like it?
No worries. We offer a 14-day return policy for unused items in original condition.
Crystal Use
How do I use my crystal?
You can wear it daily, set an intention, or use it during meditation as a grounding tool.
Do crystals really work?
Crystals are tools for intention and emotional support. They are not a substitute for medical advice.
Still have questions? We’re here to help you choose the right crystal.
Explore the Collection